Hi Naomi, try this

Erase everything in URL bar. type in only store.bloodsugarsolution If you have an account sign in. if you do not have an account sign up.

On the far keft at the bottom of page there will be a featured products area. Click on blood sugar nutrition coaching. Order, place in shopping cart, type freecoach in code area. Then check out. You will recieve an e-mail explaining how to use the service.